Overdue invoices, chased on their own
Every overdue invoice followed up automatically — in the company's tone, escalating when it needs to, stopping the moment it's paid.
| Invoice | Customer | Overdue | Amount | Status |
|---|
The challenge
The AR team spent hours each week chasing overdue invoices by hand. Follow-ups slipped, the tone was inconsistent, and cash came in later than it should have.
They needed something that knew exactly who owed what, followed up on a sensible cadence, and never chased an invoice that had already been paid.
How it works
What the agent does
- 1
Knows who owes what, today
Pulls live receivables from the accounting system and ranks them by age and amount — so the right invoices get chased first.
- 2
Follows up in your tone
Sends the right reminder at the right moment, matched to the customer relationship — not a blunt template blast.
- 3
Escalates, then stops
Hands the stubborn cases to a human, and stops the instant an invoice clears so nobody gets chased by mistake.
- 4
Every touch logged
A full trail of who was contacted, when, and what was said — auditable, not a black box.
See it
Inside the deployment
Outcomes
What changed
“It never chases an invoice that's already been paid.”
Status
Chasing overdue invoices through the accounting system — escalating when needed, stopping the moment one is paid.
More case studies
More agents in production
Complaints caught across every channel before they reach a public review — routed to the right person with a reply already drafted.
Read case study →Inbound inquiries answered, qualified and quoted in minutes — instead of next business day, after the deal's gone cold.
Read case study →Receipts, invoices and statements read, coded and filed — invoice versions tracked, no manual data entry.
Read case study →Payments matched to invoices at volume, mismatches flagged and chased — month-end in days instead of weeks.
Read case study →Orders moved across systems, stock checked, exceptions handled — fewer dropped orders and far less manual ops.
Read case study →
Talk to us
Your workflow. 30 minutes. Honest answer.
Bring a workflow. Leave with a yes or no.